Clicky

Timezone by exit IP is missing

Updated 1 month ago by Yvonne

This happens because our server cannot locate the city of the public IP address. A solution to this issue is to disable “Fill timezone based on the IP” and “Fill geolocation based on IP”. In order to preserve browser profile consistency, timezone and geolocation must be set manually.

  1. Disable "Fill timezone based on the IP" and define it manually (it's advised that it will correspond with the proxy)
  1. Disable "Fill geolocation based on IP" and define the coordinates manually (it's advised that it will correspond with the proxy). Alternatively, you can simply choose the 'block' mode.


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