Error: There was an issue generating fingerprints based on your criteria. Please contact our support at [email protected]
In order to resolve the error, the following must be done:
- Go to "My account" on the left panel
- Select "Preferences" tab
- Set "My native screen resolution" value to match your PC actual screen resolution
- Set "Maximal screen resolution" value to match your native screen resolution or smaller
- Set "Minimal screen resolution" value to smaller than "Maximal screen resolution"
"Maximal screen resolution" and "Minimal screen resolution" is the range of screen resolution values, which will be automatically generated upon new browser profile creation.