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Account security

Updated 3 days ago by Igor Vilinchuk

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The first thing that you need to do as a new user is to register an account within our system.

Choose your email and password, type them in, and you will be automatically logged into your new account. 

While choosing the email and the password, keep in mind these 2 important things:

  1. Save your master password in multiple secure places. Your master password is the key that encrypts your session data (history, cookies, tabs, etc). By resetting it with the help of the "Forgot password" functionality, you are losing access to your session data stored on our server. The only way to retrieve access is to remember your old password.
  2. Do not register an account with generic email address aliases, like [email protected], [email protected], [email protected], etc. This is due to the fact these emails may get blacklisted. Using throwaway email services may lead to losing an account.

After finishing the registration process, you can start adding browser profiles and accessing them.

Changing the password

If you need to change your password without losing your profiles' data, we strongly encourage you to use the "Change password" option located in the "My account" section of your app dashboard. This will keep all your profiles' data safe and accessible after the change has been completed.

Resetting your password using the "Forgot password?" option

Using the "Forgot password?" option will restore access to the Multilogin app, but access to existing profiles will be lost. More information can be found here.

Forcing password reset using this option will corrupt your encryption key, and you will lose access to all previously created profiles. You will be able to access the Multilogin app and create new profiles, but will not be able to launch existing ones.



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