Clicky

Software

Updated 6 days ago by Sergei Ivanov

  • Can I import and export cookies to Multilogin browser profiles? 

You will need to use third-party browser extensions for Cookie files import/export in Multilogin.For the Mimic browser you can use EditThisCookie extension and for Stealthox it can be Cookie Import Export addon.Please take a look at our documentation about extensions and add-ons.

  • Can I use my Multilogin account on multiple machines at the same time? 

Yes, you can. However, it is not recommended to open the same browser profile from multiple machines at the same time as it might corrupt the session data of your browser profiles. In order to avoid simultaneous launches,please double-check browser profile status before pressing the Start button. Also, you can use groups for your browser profiles distribution.

  • Can I use my browser profiles on multiple machines? 

Yes, you can. But please bear in mind, that we do not recommend using browser profiles from multiple machines. Why is it not recommended you can find our from our documentation about hardware fingerprints (you can also read the answer for the question number 7 bellow).

  • Can I use Multilogin on a virtual machine?

Yes, you can. Please check Multilogin system requirements before setting up your virtual machine or buying VPS. If you have any question about how to use Multilogin in virtual machines or VPS, please send your question to support@multilogin.com

  • Does Multilogin work with VPN/proxy?

Multiloign works with VPN (only OpenVPN protocol supported) and proxy. Please bear in mind that if you are planning to work with VPN you won't be able to assign different IP addresses to each browser profile and work with several profiles at the same time. In this case, you will have to work with browser profiles one-by-one and change the IP address before opening each next browser profile. Here is also a cool video discussion about VPN vs Proxies if you can't decide which solution works the best for you.

  • Do you provide proxies?

We do not provide any proxies, IPs and other internet connection services for that matter. We specialize in the browser fingerprinting and automation. However, we have a list of recommended proxy providers here, please check them if you are interested.

  • If I open my browser profile on a different machine will it have the same fingerprints?

If you open the browser profile on various machines with different hardware installed, the website will see that. You may check this video with the detailed explanation. If non-changing readouts are required on multiple devices, then there are few solutions:

a) Run Multilogin on identically configured Virtual Machines (VM) or Virtual Private Servers (VPS) with Hardware fingerprints set to Noise mode. Since these machines will be set up the same way, the masked Canvas fingerprints will remain consistent on multiple machines.

b) Run Multilogin on identical PC models with the same hardware, driver and OS setup. Since these machines have the same hardware setup, the masked hardware prints will remain consistent on multiple machines.

c) Run Multilogin on the same Mac computers. The same logic applies, but also help better blend in as it’s described in above.

  • Can I emulate a mobile user?

You can define a Mobile User Agent in the user agent field. However, we do not have the database of these user agents (nor we have them in any other paid Plan). You will have to use other external databases. For example this one: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/ or this: https://deviceatlas.com/blog/list-of-user-agent-string

Also, if you are defining a mobile user agent, then you need to make sure it's consistent with other Navigator values, which you define in the settings. Here's a screenshot of what we mean:

List of corresponding platform values can found here: https://stackoverflow.com/a/19883965

However, we need to point out that this is a slightly limited approach because websites can also validify if the user is indeed a mobile by checking for battery and touchscreen availability, which is not yet implemented in Multilogin. The good thing is that not all websites check for these fingerprints and defining platform value + user-agent is mostly enough. 

  • Can I change the starting page?

It is under the custom plan and requires development hence. If you do need it then please contact support@multilogin.com

If you are worried that websites will read its cookies and find out that you are a Multilogin user, we've got some good news for you. Websites can only see those cookies that belong to the domain that requests them. This means that multilogin.com cookies can be seen by multilogin.comfacebook.com will see cookies from facebook.com only. This is called Same origin policy, that exists since the creation of browsers, so there is no need to worry that other websites will see that you open https://app.multiloginapp.com/WhatIsMyIP

  • How do I restore an accidentally deleted profile?

Unfortunately, once the profile had been deleted, it cannot be restored, as the information is also deleted from our server.

  • How can I re-download Browser components?

For Windows: 

1. Close Multiloginapp

2. Go the C:\Users\%username%\.multiloginapp.com\data directory

3. Delete the deps folder

4. Launch Multiloginapp and let it download all the necessary browser components again

For Mac OS:

1. open Multiloginapp, go to My account tab and press "Log directory".

2. Change Finder view settings

3. Delete thedepsfolder

4. Launch Multiloginapp and let it download all the necessary browser components again


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