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Updated 1 month ago by Yelena

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  1. Can I import and export cookies to Multilogin browser profiles?

Yes, you can.

However, there's no in-built function to export your cookies from Multilogin browsers. In order to export your cookies from a Multilogin browser profile, or your regular browser, you will need to use an extension (learn how to install an extension to Multilogin browser profiles here):

But importing can be done directly in our application:

We have our own built-in cookie import feature that makes the process smooth and easy. Check our Cookie import documentation for guidance.

  1. Can I use my Multilogin account on multiple machines at the same time? 

It is possible to launch an account with a Solo plan from multiple computers as there's no binding to hardware. However, the Solo plan is still intended to be used by a single person. In comparison with the Solo plan, Collaboration plans (Team, Scale, and Custom) offer the following features:

  • Active Session Lock, which prevents people from accessing the same profiles if they are already running
  • Team members, which separate Multilogin accounts with their own login credentials. You can sort profiles into groups and assign each team member those groups, while controlling their access rights
  • The ability to share and transfer profiles is also unique to Collaboration plans
  1. Can I use my browser profiles on multiple machines? 

Yes, you can. But bear in mind that we do not recommend using browser profiles from multiple machines. You can find out why it's not recommended from our documentation about hardware fingerprints (you can also read the answer for the question number 7 below).

  1. Can I use Multilogin on a virtual machine?

Yes, you can. Check Multilogin's system requirements before setting up your virtual machine or buying a VPS. If you have any questions about how to use Multilogin on virtual machines or VPS, send them to [email protected].

  1. Does Multilogin work with VPNs/proxies?

Multilogin works with VPNs (only OpenVPN protocol supported) and proxies. Keep in mind that if you are using a VPN, you won't be able to assign different IP addresses to each browser profile and work with several profiles at the same time.

Only OpenVPN protocol is supported.

In this case, you will have to work with browser profiles one-by-one and change the IP address before opening each browser profile individually. Check our "Video on topic" at the bottom of this page about VPN vs Proxies if you can't decide which solution works best for you.

  1. Do you provide proxies?

No, we do not provide any proxies, IPs or VPNs. We specialize in browser fingerprinting and automation. However, we have a list of recommended proxy providers here, so check them out.

  1. If I open my browser profile on a different machine, will it have the same fingerprints?

If you open the browser profile on various machines with different hardware installed, websites will likely detect that. You can watch this video for a detailed explanation. If non-changing readouts are required on multiple devices, then there are a few solutions:

  • Run Multilogin on identically configured Virtual Machines (VM) or Virtual Private Servers (VPS) with Hardware fingerprints set to Noise mode. Since these machines will be set up the same way, the masked Canvas fingerprints will remain consistent on multiple machines.
  • Run Multilogin on identical PC models with the same hardware, driver and OS setup. Since these machines have the same hardware setup, the masked hardware fingerprints will remain consistent on multiple machines.
  • Run Multilogin on the same Mac computers. The same logic applies, but also helps with blending in better, as described in above.
  1. How many profiles can I run at the same time?

While we don't perform tests that would show the correlation between the number of profiles you can start and your system characteristics, we can say that Multilogin profiles consume the same resources as regular Chrome browser instances.

If you can run 20 Chrome instances at the same time on your device, most likely you'll be able to do the same in Multilogin. Keep in mind that the following 3 aspects can decrease the speed of your profiles and increase resource consumption, lowering the overall performance:

  • if you use a proxy in each profile
  • if you perform resource intensive actions (for example, play media files) and open multiple tabs per browser
  • if your system characteristics can’t handle the load (our system requirements can be found here)

In order to run more profiles at the same time, we recommend taking into account the above points, while spreading the load evenly throughout the day and having a delay between launching each profile.

  1. Can I emulate a mobile user?

Yes, you can.

Multilogin allows you to create an Android browser. To create an Android browser profile, use the process described here.

But keep in mind that mobile browser profiles are still experimental, not all mobile phone API-s are masked.

  1. Can I change the start page?

Yes, the start URL replacement is available for all subscription plans starting from version 6.0.3 of Luna. In earlier versions of Multilogin, this feature is only available for the Scale and Custom plans. The link must be specified in the format https://multilogin.com

The start page for a particular browser profile can be set in the "Overview" section.

If you are worried that websites will read its cookies and find out that you are a Multilogin user, we've got some good news for you. Websites can only see those cookies that belong to the domain that requests them. This means that multilogin.com cookies can be seen by multilogin.comfacebook.com will see cookies from facebook.com only. This is called Same Origin Policy, which has existed since the creation of browsers, so there is no need to worry that other websites will see that you open https://app.multiloginapp.com/WhatIsMyIP.

  1. How do I restore an accidentally deleted profile?

Unfortunately, once the profile has been deleted, it cannot be restored, as the information is also deleted from our server.

  1. How can I re-download browser components?

1. Navigate to the \.multiloginapp.com\data folder, which is located in the user directory

  • Windows: C:\Users\%username%\.multiloginapp.com\data
  • macOS: /Users/%username%/.multiloginapp.com/data
  • Linux: /home/%username%/.multiloginapp.com/data
To find this folder on Mac, open Finder and press Cmd + Shift + H to open a user folder, then press Cmd + Shift + . (period) to show hidden files. After that, go to the .multiloginapp.com/data folder.

2. Delete the deps folder

3. Launch Multilogin and let it download all the necessary browser components again

  1. Can websites see my MAC address?

We know that websites cannot detect your MAC address through a browser, as our research shows. Your MAC address is part of the low-level network stack and is not propagated from one subnet to another. Hypothetically, Google may be able to get this information using some hidden built-in process in Chrome. However, it's highly speculative and is not based on any real evidence.

  1. What is the difference between sub-account and a team member?

The main difference is in the functionality of sub-accounts and team members.

A sub-account can only receive and work with shared profiles from users with Team, Scale or Custom subscriptions. However, the sub-account holder cannot create their own browser profiles.

When working with the team members, you can assign different permissions to shared profiles, such as 'launch only', or allow your team members to create and edit profiles as well.

Teamwork 2.0 (available from version 5.0) does not support sub-accounts created on earlier versions. Instead, you need to create team members using e-mail addresses that were not previously registered in Multilogin.
You can read more about team members and how to start using them in our Teamwork 2.0 documentation.
  1. What does Beta version mean?

When releasing a new version, we cannot guarantee that all the features will be working correctly, despite our extensive testing. However, you can still download a new version and try its new features. If you notice any issues, let us know. This allows us to fix these issues as quickly as possible. 

Important: once you update a browser profile on the latest version of the app, it will no longer be available on any version below the latest one.
  1. How can I submit a feature request?

We are happy to hear and support all new ideas, as they help us improve and develop our product. Describe your idea by emailing [email protected] or through live chat.

  1. For administrators: Multilogin installation arguments
    The setup program accepts command line parameters which can help administrators easily distribute the application across multiple computers.
    More info is here: Setup Command Line Parameters
Video on the topic


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