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Getting started with Multilogin

Updated 1 month ago by Yana Shch

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Hello and welcome to Multilogin! We hope you'll enjoy working with us😎 On this page you will find the general info that might be useful in your journey.

Multilogin is available in 3 language versions: English, Russian and Chinese. To change the language, navigate to the “My Account” section in the application. Download the app to sign up for an account and get started.

Knowledge Base

Here are some useful links that will help you get started:

Billing

Click here to log in to your billing account.

Subscription cycles available: 1 month (the default one), semi-annual and annual. If you want to switch your payment cycle type, contact our support team in chat (available within the application, website and on the billing page) or at our email address at [email protected], and we will proceed with your account.

Payment methods supported: Credit Card, PayPal and Coingate (crypto). Payment method type can be updated in the billing account directly.

The list of cryptocurrencies supported by Coingate is here.
Due to our KYC policy, you can’t switch from Coingate (crypto payments) to credit card or PayPal on your side. In order to make an update, feel free to reach out to us in chat at [email protected].
We recommend updating Multilogin to the latest versions to ensure the most stable and secure workflow. Check out our Release Notes and Telegram channel for updates to see what's new!

How to create a browser profile

Each profile has a unique combination of fingerprints.

To create a browser profile, use the following guide:

  1. Open your Multilogin application.
  2. Click “Create New” in the left navigation panel
  3. Enter the name of the browser profile
  4. Select Operating System, browser type, add proxy (if needed)
  5. Click “Create profile”
The detailed instructions on browser profile management are here: Browser profile management.

🎦Managing multiple accounts with Multilogin

Multilogin Support

🕐 Office hours

English-speaking support agents are here to help 24/7!
Russian support: 9:00-23:00 UTC+3
Chinese support: 8:00-22:00 UTC+8
Vietnamese: partially available (email us at [email protected])

How to contact: chat (available in the application, website, and billing pages), email address [email protected].

Beware of fakes! We support users through our official chat and email only!
Telegram and WeChat channels are used for news and announcements only, and all payments are processed through our official billing platform. If you've faced some suspicious emails or social media channels, kindly notify us via email.

We can help with

  • Everything about application features, managing browser profiles, teamwork, and billing. We can also advise on specific settings, cookie warm-up strategies and the results of our research in the industry of browser fingerprinting — simply check our knowledge base or ask us directly!
  • Optimization of browser profiles' settings — you can adjust all the settings manually or use the Multilogin built-in optimization tool that automatically adjusts its internal mechanics to work with your target websites. To run an optimization tool, navigate to “My Account” → “Application settings” section. Details are here.
  • We also help with automation, however, we do not provide Automation support via chat. All questions about automation are handled by our engineers, so please send your question to [email protected], and they will get back to you with an answer as soon as possible.
    We support Selenium and Puppeteer automation. Want to know more? Check out our API documentation!

We can advise on

  • Custom code: our team can provide you with guides on how to start using browser automation, as well as code examples for tests. Please note that we can't help with writing custom automation scripts for your purposes.
    We recommend inviting your developers to Multilogin to help with automation. In the meantime, we have provided several code snippets here.
  • Proxies/VPNs: we don't sell proxies, VPNs, or other IP-masking solutions. If you are looking for a proxy provider to use in Multilogin, we have a list of recommended ones here: Multilogin partners.
  • Ready user accounts and cookie files. Although you can import ready cookie files, we also encourage trying our CookieRobot tool that collects browser history automatically. As for old accounts, our research shows that newly created accounts in Multilogin browser profiles have stable fingerprints, which makes them more secure. We wrote about this topic if you're interested in learning more: What are the risks of buying or renting old online accounts?

Check out our latest news, research and tutorials


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