Mimic browser opens a black screen on Windows

Updated 11 months ago by Alesja Tsernoseva

It means that video drivers cannot find any renderers (video cards) to use. Another reason is that there is no DirectX installed on the operating system, or the video card does not support it.

In order to resolve the issue, proper installation of video card drivers is required if the system is not too old to support it. Type in ‘dxdiag’ command into the search area in the bottom left corner of your screen. A new window will pop up with information about your current display adapters and renderers (video cards). If there is no information, then the drivers are not installed. If you use Virtual Machine, missing information about your current display adapters and renderers, means that your Virtual Machine does not work properly.

However, we believe that the best solution to this issue is to use the latest tools for Virtual Machine and use the latest Windows operating system, such as Windows 10.

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