Clicky

“There was an issue generating fingerprints based on your criteria. Please contact our support at support@multilogin.com"报错

Updated 9/10/19 by Alesja Tsernoseva

您需要根据以下步骤来解决这一问题:

  1. 到界面左侧的“My account“选项
  2. 点击“Preferences”按键
  3. 将“My native screen resolution”的值调整为您设备的实际屏幕分辨率
  4. 将“Maximal screen resolution(最大屏幕分辨率)”设置为与您实际屏幕分辨率相匹配或者更小的值
  5. “Minimal screen resolution(最小屏幕分辨率)”的值应该比“Maximal screen resolution”的值更低
“最大屏幕分辨率”和“最小屏幕分辨率”定义了浏览器配置文件屏幕分辨率的范围,它将在创建新的浏览器配置文件时自动生成。


How did we do?